CompTIA A+ 220-1102 Practice Question

A user is experiencing slow profile load times and intermittent errors when logging into their Windows computer. After careful evaluation, you suspect the Windows user profile has become corrupted. Your immediate action should be to:

  • Perform a disk defragmentation to optimize file access speeds and improve profile load times

  • Rename the user's existing profile folder and have them log in to create a new profile

  • Run a full system antivirus scan to check for malware that may be corrupting the profile

  • Increase the size of the user's profile directory by allocating more disk space to their account

CompTIA A+ 220-1102
Software Troubleshooting
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