A user in your organization is attempting to transfer a file from their MacBook to their colleague's iPad using the file-sharing feature built into macOS and iOS. The user reports that the receiving iPad is not showing up as a destination on their MacBook. Before examining network issues, what should you verify first?
Ensure that both the MacBook and iPad are logged into the same iCloud account for AirDrop to work.
Check if Bluetooth is enabled on both the MacBook and the iPad, as AirDrop relies solely on Bluetooth connectivity.
Confirm that the file size being transferred does not exceed the maximum limit for AirDrop transfers.
Verify that both the MacBook and iPad have AirDrop turned on and are set to discoverable by 'Contacts Only' or 'Everyone'.
The first step in troubleshooting AirDrop issues is to ensure that both devices have AirDrop enabled and set to be discoverable either to 'Contacts Only' or 'Everyone.' If the devices are not set to be discoverable by each other, they will not appear as available for AirDrop. If both devices are discoverable and the issue persists, then network troubleshooting would be the next step. Ensuring that Bluetooth is turned on is part of the prerequisites for AirDrop to work but does not relate to the visibility of the devices to each other. Checking if the file is too large is a potential issue for transfer failures but not for device visibility. Similarly, confirming that both devices are on the same iCloud account is unnecessary as AirDrop doesn't require devices to be on the same account, especially when set to 'Everyone'.
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What do 'Contacts Only' and 'Everyone' mean in the context of AirDrop?