A user has reported that their smartphone is slow to respond when opening applications and navigating the operating system. What is a common first action to help resolve this issue?
Restart the device
Update the operating system
Perform a factory reset immediately
Clear the application cache for all apps
When a mobile device is slow to respond, one of the first and most straightforward steps to take is to restart the device. This can often resolve minor performance issues by clearing temporary files, closing background processes, and freeing up system resources. Clearing the cache or performing a factory reset, while potentially helpful, are more intrusive steps and may result in data loss or require time-consuming reconfiguration; they are typically recommended after simpler solutions like restarting have been attempted without success. Updating the OS might provide performance improvements, but it is not the first action since it could be a more time-consuming process and may not directly resolve the immediate sluggishness.
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