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Microsoft Azure Fundamentals CompTIA Network+ CompTIA CySA+ CompTIA Linux+ CompTIA PenTest+ CompTIA Cloud+ CompTIA ITF+ AWS Cloud Practitioner Microsoft Azure FundamentalsA technician needs to reimage a system that is failing to boot properly. The system has important data that needs to be preserved. Which of the following steps should the technician take FIRST to ensure both the reimaging process and data preservation?
Replace the system's hard drive with a new one.
Perform a clean installation of the operating system.
Run a disk defragmentation on the primary drive.
Boot the system using a live OS and back up the data to an external drive.