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Free CompTIA A+ 220-1102 Practice Question

A technician needs to reimage a system that is failing to boot properly. The system has important data that needs to be preserved. Which of the following steps should the technician take FIRST to ensure both the reimaging process and data preservation?

  • Replace the system's hard drive with a new one.

  • Perform a clean installation of the operating system.

  • Boot the system using a live OS and back up the data to an external drive.

  • Run a disk defragmentation on the primary drive.

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This question is for objective:
Software Troubleshooting
Your Score:
Software Troubleshooting
Operating Systems
Security
Operational Procedures