A technician is troubleshooting a Windows workstation that has intermittent network connectivity and is causing specific applications to crash. The technician suspects a background OS function is malfunctioning. Following the principle of least disruption, what is the most appropriate next step?
Open the Services utility, identify any related services that are not running, and restart them.
Uninstall and then reinstall the applications that are crashing.
Run the System File Checker (sfc /scannow) command.
Restarting a specific, non-functioning service is a targeted and minimally disruptive troubleshooting step. This action can often resolve issues related to network connectivity or application dependencies without requiring a full system reboot, which affects all users and processes. While rebooting, running System File Checker, or reinstalling applications are valid troubleshooting steps for other scenarios, they are more disruptive and not the most logical next action when a specific service is suspected to be the cause.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is the Services utility in Windows?
Open an interactive chat with Bash
What does the System File Checker (sfc /scannow) command do?
Open an interactive chat with Bash
Why is restarting a specific service less disruptive than other troubleshooting steps?
Open an interactive chat with Bash
CompTIA A+ 220-1102 (V14)
Software Troubleshooting
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .