Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A technician is preparing to upgrade several office computers from Windows 10 to Windows 11. Before proceeding with the in-place upgrade, which of the following actions should the technician take FIRST to ensure the success and integrity of the upgrade process?

  • Back up user files and system preferences to an external hard drive or cloud service.

  • Configure the Microsoft Store to default to Windows 11 apps.

  • Ensure the user has purchased a Windows 11 license.

  • Delete temporary files to free up sufficient space on the system drive for the upgrade.

CompTIA A+ 220-1102 (V14)
Operating Systems
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