A technician is preparing to upgrade several office computers from Windows 10 to Windows 11. Before proceeding with the in-place upgrade, which of the following actions should the technician take FIRST to ensure the success and integrity of the upgrade process?
Delete temporary files to free up sufficient space on the system drive for the upgrade.
Ensure the users has purchased a Windows 11 License.
Back up user files and system preferences to an external hard drive or cloud service.
Configure the Microsoft Store to default to Windows 11 apps