A technician is in the process of removing malware from a Windows 10 computer. What should the technician do before attempting to remove the malware?
Run a disk cleanup
Disable System Restore in Windows
Update the operating system
Disable the firewall
Disabling system restore is a crucial step in malware removal because it prevents the malware from being restored from a previous system restore point. This ensures that the malware is completely removed from the system. Failing to disable system restore may result in the malware being restored, making the removal process ineffective. The other options are not correct because they do not prevent the malware from being restored.
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