CompTIA A+ 220-1102 (V14) Practice Question

According to the CompTIA 7-step malware removal process, after identifying symptoms, quarantining the system, and disabling System Restore, the next phase is remediation. The first action in the remediation phase is to update the anti-malware software to ensure it has the latest definitions. Running a scan with outdated definitions could fail to detect modern malware. Rebooting into Safe Mode is a technique often used for the scan itself, but it is not the first action in the remediation step. Enabling System Restore and creating a new restore point is one of the final steps (Step 6), performed only after the system is confirmed to be clean.