CompTIA A+ 220-1102 Practice Question

A team member reports that their laptop does not enter hibernation after a set period of inactivity, even though they set the option is enabled in the settings.

What should you check FIRST to resolve this issue?

Verify if there are any system updates pending that might affect power management.
Inspect the advanced power settings to confirm that hibernation is enabled for the current power plan.
Ensure the device is not plugged into a power source while attempting to hibernate.
Check the display settings to see if there is a timeout configured for sleep mode.

Report Issue

Answer Description

Inspect the advanced power settings to confirm that hibernation is enabled for the current power plan. - This is correct. Advanced power settings allow you to configure specific behaviors for the current power plan, including whether hibernation is enabled. If hibernation is not properly configured, the laptop may not enter this state after the specified period of inactivity.

Further, you should verify what the team member is saying is correct as they could be incorrect about the setting being correctly configured.

Ensure the device is not plugged into a power source while attempting to hibernate. - Hibernation can typically occur whether the device is plugged in or running on battery, depending on how the power plan is configured. Plugging in the device does not inherently prevent hibernation.

Verify if there are any system updates pending that might affect power management. - While pending updates can occasionally cause unexpected system behavior, they are less likely to be the direct cause of hibernation issues. It is better to first confirm the settings in the power plan.

Check the display settings to see if there is a timeout configured for sleep mode. - Display timeout settings are unrelated to hibernation behavior. These settings control when the screen turns off due to inactivity, not when the device enters hibernation.

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