Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A remote user establishes a VPN session to the corporate network and can successfully ping the IP address and hostname of their office workstation. File shares on that PC are also reachable, and the Windows firewall on the workstation shows that TCP port 3389 is allowed. However, the user still receives the message "Remote Desktop can't connect to the remote computer." Which of the following is the MOST likely reason for the failure?

  • The user account is not in the Remote Desktop Users group

  • An expired RDP certificate is blocking the connection

  • Remote Desktop is disabled on the workstation

  • The workstation is running Windows Home edition

CompTIA A+ 220-1102 (V14)
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