A managed service provider (MSP) needs to keep track of their clients' servers and workstations, deploy patches, and receive alerts if a machine's disk space falls below a threshold-all without connecting interactively to each device. Which remote access technology best meets this need?
MSRA
SSH
RDP
RMM
Remote monitoring and management (RMM) platforms deploy lightweight agents on client devices so MSP technicians can centrally monitor system health, automate maintenance such as patching, and respond to alerts. SSH, RDP, and Microsoft Remote Assistance allow one-to-one remote sessions, but they lack the continuous, multi-client monitoring and automation that RMM provides.
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