A managed service provider (MSP) needs a solution to monitor and manage computers for multiple clients from a single, centralized interface. Which remote access tool is BEST suited for this purpose?
MSRA
RMM
VNC
RDP
Remote Monitoring and Management (RMM) software is a platform designed for IT professionals and Managed Service Providers (MSPs) to oversee multiple client IT systems from a centralized dashboard. An RMM agent is installed on client devices, which allows the MSP to perform proactive maintenance, automate tasks, and provide remote support efficiently across many different networks. RDP, VNC, and MSRA are primarily designed for one-to-one remote connections and lack the large-scale, multi-client management features of an RMM platform.
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