CompTIA Study Materials
AWS Study Materials
AWS Certified Developer Associate AWS Certified Developer Associate
AWS Certified Developer Associate DVA-C02
AWS Certified Solutions Architect Associate AWS Certified Solutions Architect Associate
AWS Certified Solutions Architect Associate SAA-C03
AWS Cloud Practitioner AWS Cloud Practitioner
AWS Cloud Practitioner CLF-C02
Microsoft Study Materials
Microsoft Azure Fundamentals Microsoft Azure Fundamentals
Microsoft Azure Fundamentals AZ-900

Free CompTIA A+ 220-1102 Practice Question

A department head complains that whenever they log onto their Windows 10 workstation, their user environment appears to reset to default settings, and recently modified documents are missing from their desktop. You identify the issue as a corrupt user profile. To resolve this without losing the user's data, what is the best next step?

  • Perform disk cleanup and then instruct the user to log off and log back in to reset the profile settings.

  • Delete the user's profile folder and create a new user account to completely start over with a fresh profile.

  • Backup the user’s profile folder to another location, rename the original user’s profile folder and ask the user to log in to recreate the profile, and then restore necessary files from the backup.

  • Run disk error-checking utility to find and repair any file system errors that could be causing the profile corruption.

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
Your Score:
Software Troubleshooting
Operating Systems
Security
Operational Procedures