A coworker asks for your help troubleshooting an issue. They have installed a new copy of Windows 10 Professional and noticed the operating system only shows 4GB of memory when there is 16GB installed in the computer. What is most likely the issue?
A hypervisor is installed and has claimed the remaining 12GB of memory
32-bit version of the OS was used
Windows 10 Enterprise must be used to recognize more than 4GB of memory
Many operating systems come in 32-bit and 64-bit versions. 32-bit versions are becoming less common but can still be found. 32-bit operating systems can only address up to 4GB of memory.
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What is the difference between a 32-bit and 64-bit operating system?
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How can I check if my operating system is 32-bit or 64-bit?
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What limitations does a 32-bit operating system have aside from memory?
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CompTIA A+ 220-1102 (V14)
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