A company plans to upgrade the desktop operating system on every employee workstation next month. To assess how this change could disrupt day-to-day work, which of the following information should the IT team gather FIRST?
List of approved mobile devices connected through MDM
Inventory of installed applications on the workstations
Current UPS battery runtime for each branch office
Peak network bandwidth utilization during business hours
Compiling an inventory of all applications installed on the workstations lets administrators check each one for compatibility with the new operating system. Knowing which programs are in use highlights potential breakages and helps schedule patches or replacements before the rollout. Network bandwidth, mobile-device lists, and UPS runtimes may affect deployment logistics, but they do not reveal which business-critical software might stop functioning after the upgrade.
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What types of software should we include in the list of all programs in use?
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What are potential compatibility issues that can arise during an OS upgrade?
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Why is it crucial to assess the impact of an OS upgrade on business operations?