A company is deploying a new software package to several workstations. As an IT technician, you are tasked with creating a SOP document for the installation. What is a crucial element that should be included in the SOP to ensure that the installation process is repeatable and consistent across all targeted workstations?
A SOP is not applicable to this situation
The number of existing software installations on the network
Step-by-step instructions, including screenshots, for the installation process
Replace the SOP with a link to the vendor's documentation