A client's workstation frequently crashes and after a thorough diagnosis, you discover that the hard drive has begun to fail. What is the BEST option to offer the client?
Replace the power supply unit in the workstation to improve hardware stability.
Clone the existing hard drive to an external drive to prevent data loss, but do not replace the failing drive until the problem can be confirmed
Replace the failing hard drive with a new one and offer to clone the existing drive for data transfer if needed.
Update the workstation's BIOS to the latest version to alleviate the crashing issue.
Given the information that the hard drive is failing, the best course of action would be to replace the failing hard drive. Replacing it is necessary because once a hard drive begins to fail, it is prone to data loss and could completely stop functioning at any time. Cloning the hard drive, while necessary as part of the transition process to a new drive (to preserve data), is not a direct solution to the failing hardware itself. Replacing the power supply unit would not affect the failing hard drive and updating the BIOS, while important for overall system stability, would not address the imminent physical failure of a hard drive.
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