Your employer offers company owned cellphones to some employees. A ticket has been created by an employee stating their cellphone is not connecting to the company WiFi. What troubleshooting step should be done first?
Restart the device
Submit it to the OEM vendor for review
Verify WiFi is enabled
Replace the PCIe WiFi card
Smart phones, including all iOS and Android devices, have the ability to disable WiFi using a system setting. You should always start with the simple troubleshooting steps first, like verifying WiFi is enabled.
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