You work for a small enterprise with 3 on-premise servers and a shared private network. You are able to connect a new laptop to the wireless network but it has no network or internet connectivity. The servers on the same network are working as expected. You know these servers have static IPs. Based on this info, where should you start looking FIRST?
Check for WiFi interference
Try connecting to 5Ghz instead of 2.4Ghz
Check DHCP is working correctly
Disable the firewall between the WiFi and VLAN networks
Based on the information given, it seems like the new device is not receiving an IP addresses and DHCP is the best place to start troubleshooting.
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What is a DHCP server and how does it work?
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What is a static IP and how is it different from a dynamic IP?
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How can you troubleshoot a non-working DHCP service?
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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