Crucial Exams

CompTIA A+ 220-1101 Practice Question

You have recently paired a new set of Bluetooth headphones with a laptop for a client. The client reports that the headphones are selected as the audio output device, but no sound is coming through them. What is the appropriate first step to verify the headphones are functioning properly with the laptop?

  • Update the laptop's audio drivers to the latest version.

  • Check if the headphones are connected to another device.

  • Inspect if the headphones and laptop support the same Bluetooth version for compatibility.

  • Reset the laptop's network settings to default.

CompTIA A+ 220-1101
Mobile Devices
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