Crucial Exams

CompTIA A+ 220-1101 Practice Question

You are responsible for maintaining a fleet of high-end multifunction printers at a law firm. One particular device is repeatedly having issues with stapler jams. Each jam occurs after several successful staple operations, and you notice the jams consistently happen with larger documents of 30 pages or more. The staples are not empty, and there are no visible obstructions. What could be the underlying cause?

  • Remove and reseat the print cartridge as it might be misaligned and leading to the staple finishing malfunctions.

  • Increase the printer cool-down time between print jobs, as overheating might be causing the mechanism to malfunction.

  • Replace the staple cartridge due to wear which is causing jams when handling more substantial documents.

  • Check for serial firmware errors that could be leading to the jams and apply necessary firmware updates.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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