CompTIA A+ 220-1101 Practice Question
While troubleshooting a hardware issue on a laptop with a removable battery you have come to the conclusion that there is a physical issue with one of the laptop's components. The laptop is not plugged into an external power source, what is the next step before opening the laptop's case?
Unhinge the LCD Screen
Remove battery
Unplug the laptop from the power souce
Pop the keyboard off