What is the second step of the CompTIA troubleshooting methodology?
Identify the problem
Document findings, actions and outcomes
Establish a theory of probable cause
Verify full system functionality, and, if applicable, implement preventive measures
Test the theory to determine the cause
Establish a plan of action to resolve the problem and implement the solution
| Hardware and Network Troubleshooting | |
| Networking | |
| Hardware | |
| Virtualization and Cloud Computing | |
| Mobile Devices |