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Free CompTIA A+ 220-1101 Practice Question

What is the first step of the CompTIA troubleshooting methodology?

  • Establish a plan of action to resolve the problem and implement the solution

  • Establish a theory of probable cause

  • Verify full system functionality, and, if applicable, implement preventive measures

  • Identify the problem

  • Test the theory to determine the cause

  • Document findings, actions and outcomes

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
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