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Free CompTIA A+ 220-1101 Practice Question

Several employees are experiencing poor quality and interruptions during VoIP calls around the same time. After verifying that the VoIP software configurations are correct, which of the following is the BEST action to take to resolve the problem?

  • Replace the employee's patch cable connecting their phone or computer to the network

  • Switch to a different VoIP service provider as the current one may have a bad connection

  • Check the QoS configurations on network devices to prioritize VoIP traffic.

  • Upgrade the VoIP software to the latest version

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
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