Michael Bolton, a customer support specialist, has contacted the help desk where you work. Michael is complaining that sometimes when he prints documents they go to the incorrect printer and he has to walk to another floor in the office building. He has asked you to solve this issue so his documents always go to the printer near his desk. Which of the following options is the BEST step to take next?
Tell Michael exercise is good for the body
Remove the printers Michael doesn't want to use from the installed printers in Windows settings
Verify the default printer settings on the Operating System
Restart the Windows Print Spooler
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