During a deployment of a new workstation, the desktop monitor displays an image with a green tint. Swapping in a known-good monitor shows the same symptom. Which of the following should you investigate NEXT to isolate the cause of the incorrect color display?
Replace the graphics card with a new one
Update the graphics driver software
Adjust the color calibration settings in the operating system
Because the symptom persists after replacing the monitor, the next logical step is to examine the video-signal path. A bent pin or loose connection in the video cable can remove a color channel, causing the entire screen to acquire a tint. Reseating or replacing the cable is a quick, low-impact test that often resolves the issue before moving on to software or hardware replacements.
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What causes a green tint on a monitor display?
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Why investigate the video cable before checking software or hardware?
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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