During a deployment of a new workstation, the desktop monitor displays an image with a green tint. Switching to a known good monitor does not resolve the issue. Which of the following should be investigated NEXT to troubleshoot this color display problem?
Inspect and if necessary, replace the video cable
Change the screen refresh rate settings in the operating system
Update the graphics driver software
Adjust the color calibration settings in the display options
If replacing the monitor does not fix the issue, the next step is to check the cable being used to connect the monitor to the PC. A damaged cable or incorrect connection can cause color distortion or a tint. A loose or damaged pin in the cable often results in color issues. Replacing or properly connecting the video cable may resolve the problem.
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What types of video cables are there?
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How can I tell if my video cable is damaged?
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What are color calibration settings and why might they be adjusted?