Free CompTIA A+ 220-1101 Practice Question
An office worker is experiencing issues connecting external devices to their laptop using a port replicator. The external keyboard and mouse are unresponsive, however, the monitor connected through the replicator is displaying without issue. What is the MOST likely reason for this problem?
Perform a full malware scan to ensure the issue is not caused by malicious software.
Reinstall the drivers for the keyboard and mouse on the laptop.
Verify that the USB connections from the port replicator to the laptop are secure and the ports are not damaged.
Reset the network settings on the laptop to ensure peripheral connectivity.
This question's topic:
CompTIA A+ 220-1101 /
Mobile Devices
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