Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

An office's high-volume multifunction printer is repeatedly pulling several pages at once during print jobs, leading to frequent paper jams. Even after clearing the jams, the problem continues. Which of the following is the MOST likely cause and the first component a technician should investigate?

  • The print queue is corrupted and needs to be cleared and reset on the print server.

  • The paper stock is damp or has excessive static, causing the sheets to stick together.

  • A recent firmware update has introduced a bug in the paper feed process.

  • The separation pad and/or pickup rollers are worn and require replacement.

CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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