An employee's workstation is unable to access network resources, and troubleshooting shows the PC has been assigned an IP address beginning with 169.254. Based on this information, what is the most likely cause of the problem?
The workstation has been manually configured with a static address outside the designated network range.
The network's DHCP service is not available or malfunctioning, so the workstation assigned itself an APIPA address.
Another DHCP server is issuing incorrect settings to network clients.
The workstation's subnet mask setting is preventing it from communicating on the local network.
An address that starts with 169.254 indicates the workstation has self-assigned an Automatic Private IP Addressing (APIPA) address. This happens only when a host configured for DHCP cannot contact a DHCP server. Therefore, the most likely cause is that the DHCP service is unavailable or malfunctioning. Manual static addressing, an incorrect subnet mask, or a rogue DHCP server would result in different addresses or symptoms.
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What is APIPA, and why is it used?
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What is DHCP, and how does it assign network addresses?
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CompTIA A+ 220-1101 (V14)
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