Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

An employee reports that their workstation has recently suffered frequent instances of data loss and file corruption. As part of your diagnosis, what is the FIRST action you should take to determine the root cause of the issue?

  • Recreate the user profiles as they may be causing data mismanagement.

  • Conduct an antivirus scan to rule out malware as the root cause for data loss.

  • Scan for missing or damaged files within the user's file system.

  • Check for any error messages in the S.M.A.R.T. status and LED status indicators on storage drives.

CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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