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Free CompTIA A+ 220-1101 Practice Question

An employee is unable to access corporate emails and calendar data on their newly-issued smartphone. The company uses Google Workspace for its corporate email and calendar services. Upon checking, you find that the employee's device is connected to the company's Wi-Fi and has internet access. What is the MOST likely cause of the issue?

  • The Wi-Fi network does not support the synchronization of corporate data.

  • The corporate email server is down.

  • The device is connected to Wi-Fi, but the internet is not accessible.

  • The employee's Google account needs to be setup on the smartphone.

  • The smartphone's email app is not compatible with Google Workspace.

This question's topic:
CompTIA A+ 220-1101 / 
Mobile Devices
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