Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

An employee is experiencing difficulties accessing the inventory management application on their corporate-issued tablet. The IT administrator needs to ensure that the employee has the correct permissions and that the application is properly configured. Which of the following actions should the administrator take FIRST to resolve this issue?

  • Reset the user's password to ensure the login credentials are not compromised.

  • Verify the user account and permissions for accessing the application.

  • Update the application to the latest version available in the application store.

  • Temporarily disable security features on the tablet to see if they are blocking application access.

CompTIA A+ 220-1101 (V14)
Mobile Devices
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