CompTIA A+ 220-1101 Practice Question

An employee is attempting to print a custom-sized marketing flyer (8.5 inches x 17 inches) for an upcoming event. However, despite setting up the correct size in the print dialog, all prints come out being incorrectly scaled onto standard letter size (8.5 inches x 11 inches) paper. The printer has the capability to handle custom paper sizes. What should you do to resolve the issue?

Inspect printer settings and adjust the paper setup to match the custom size that is needed for the marketing flyer.
Calibrate the printer to ensure that it automatically recognizes and adjusts to the custom paper size.
Update printer drivers on the host computer to ensure that the latest drivers can handle printing on custom-sized paper.

Report Issue

Answer Description

Inspecting the printer settings to verify and adjust the paper setup is the needed action in this scenario. Making necessary changes in the printer properties or preferences to match the custom paper size specified in the print job will ensure that the document is printed correctly. This includes either loading the correct paper size into the printer or adjusting the printer's setting to handle the input paper size selected by the user. It is crucial that the printer's configuration matches the intended Routput for the custom paper size to prevent it being scaled down to a standard paper size by default.

Choosing 'Calibrate printer' or 'Update printer drivers' is less likely to directly resolve an Incorrect paper size issue and hence are incorrect. While they can be part of broader troubleshooting efforts for various printer problems, they are unlikely to fix a paper sizing-specific error. 'Calibrate printer' generally fixes issues with print quality or alignment, not paper size recognition. Similarly, updating the printer drivers could potentially introduce compatibility for new paper sizes or fix existing bugs, but in situations where the printer already supports the required size and merely is not correctly handling it, calibration or driver updates are not the immediate go-to solutions.

Ask Bash

Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.

What are printer properties and how do I access them?

Open an interactive chat with Bash

What does it mean when a printer scales a document, and why does it happen?

Open an interactive chat with Bash

How do I confirm that my printer supports custom paper sizes?

Open an interactive chat with Bash

CompTIA A+ 220-1101

Hardware and Network Troubleshooting

Your Score:

SAVE $31

CompTIA A+ Voucher (220-1101 or 220-1102)

$253.00 $222.00

Bash, the Crucial Exams Chat Bot

AI Bot