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Free CompTIA A+ 220-1101 Practice Question

An employee at a law firm reports that the multi-function printer is not stapling documents as part of the finishing process, although it is still printing correctly. Upon inspection, you do not find any staple jams in the mechanism. What is the MOST likely cause of this issue?

  • The staple cartridge is empty or improperly installed.

  • There is a fault in the printer's firmware requiring an update.

  • The printer requires power cycling to reset the stapler mechanism.

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
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