After receiving calls from users about issues with the printer, you end up replacing the stepper motor to fix the problem. Taking this repair action into consideration, which of the following was most likely the symptom that was reported?
A grinding noise is a common symptom of a failing stepper motor or damaged gears within a printer's mechanical system. The other options are typically associated with different components: faded prints often point to low toner, toner not fusing is a classic fuser assembly problem, and lines on the page usually indicate an issue with the imaging drum or rollers.
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What is a stepper motor in a printer?
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Why does a failing stepper motor cause a grinding noise?
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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