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Free CompTIA A+ 220-1101 Practice Question

A user reports that their smartphone is not charging properly. They have already tried using different charging cables and adapters, but the issue persists. What should the technician inspect NEXT to best determine the probable cause of the charging problem?

  • Inspect the device for water damage.

  • Examine the charging port for obstructions or damage.

  • Consider replacing the battery as it might be failing to hold charge.

  • Check for any recent software updates that might affect charging.

This question is for objective:
Hardware and Network Troubleshooting
Your Score:
Hardware and Network Troubleshooting
Networking
Hardware
Virtualization and Cloud Computing
Mobile Devices