Free CompTIA A+ 220-1101 Practice Question
A user reports that their smartphone frequently overheats and the battery drains much faster than normal. After confirming that there are no software issues and the device is updated to the latest firmware, which of the following is MOST likely the root cause of the problem?
The battery needs to be replaced due to degraded health.
The device's screen brightness is set to maximum.
There is a large number of applications running in the background.
The charger being used is not the manufacturer's original charger.
This question's topic:
CompTIA A+ 220-1101 /
Hardware and Network Troubleshooting
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