A user reports that their new touchscreen laptop is experiencing cursor drift, which affects their ability to interact accurately with the on-screen elements. Assuming that there is no physical damage to the screen, what is the BEST first action to address the issue?
Recalibrate the touchscreen.
Replace the entire touchscreen assembly.
Check for electromagnetic interference near the device.
Recalibrating the touchscreen is often the best first step in resolving cursor drift issues on touch-enabled devices. This process redefines the touch points and realigns the cursor's expected position with the actual touch input, making the device respond correctly to user interactions. Updating the touchscreen driver is a possible step if recalibration does not work, while checking for electromagnetic interference is a secondary action if initial troubleshooting does not resolve the issue. Replacing the touchscreen is a last resort after all troubleshooting has failed, and is not generally the first best action.
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