Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A user reports that their laptop's built-in camera is unpredictably switching off during video conferences. After confirming the issue is not related to the video conferencing software, which of the following should a technician check NEXT to troubleshoot this problem?

  • Double-check the camera settings within the video conferencing software.

  • Go into the BIOS settings to ensure the camera is not being powered down for energy saving.

  • Disable the antivirus temporarily to see if it is blocking the camera's operation.

  • Examine and update the camera's driver in the Device Manager if necessary.

CompTIA A+ 220-1101 (V14)
Mobile Devices
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