A user reports that their desktop PC has started making a loud grinding noise intermittently but becomes especially noticeable during the boot process. What is the MOST likely cause of the noise?
The solid-state drive (SSD) is failing
A mechanical hard drive is beginning to fail
The cooling fan is obstructed or failing
There is an incorrect driver installation causing hardware conflicts
The grinding noise, particularly during boot-up, typically indicates a mechanical problem with a component that has moving parts. In a desktop PC, a failing hard drive or a malfunctioning fan is often the culprit. Because the noise is described as 'loud' and occurs during boot, when hard drives are engaged to load the operating system, a hard drive that is beginning to fail is the most probable cause, as mechanical hard drives contain spinning disks which can produce loud grinding noises when they malfunction. Other options listed, such as a failing solid-state drive or incorrect driver installation, would not typically result in a grinding noise because these components do not contain moving parts capable of producing such a sound.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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