Free CompTIA A+ 220-1101 Practice Question
A user reports that their computer frequently crashes to a blue screen with an error message indicating a 'MEMORY_MANAGEMENT' issue. According to the troubleshooting methodology, what should be the BEST initial step to resolve this error?
Perform a system restore to revert the computer to a previous state
Check for recent changes to the system's memory (e.g., new installation, reseating) and run diagnostic tests on the RAM
Run a complete antivirus and anti-malware scan across the system
Check for driver updates and update the operating system
This question's topic:
CompTIA A+ 220-1101 /
Hardware and Network Troubleshooting
SAVE $31