Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A user reports that the audio from their Bluetooth headset, which is connected to their laptop, is suddenly choppy and of poor quality. The user has already confirmed the headset is charged and that they are close to the laptop. Which of the following is the most effective initial step to resolve this issue?

  • Adjust the headset's equalizer settings in the sound control panel.

  • Update the laptop's sound and Bluetooth drivers.

  • Check for other 2.4 GHz devices, like microwaves or Wi-Fi routers, causing signal interference.

  • Unpair and re-pair the headset with the laptop.

CompTIA A+ 220-1101 (V14)
Mobile Devices
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