A user reports that during high-load tasks-such as video rendering or complex simulations-their workstation powers off without warning. You have determined through investigation that the problem is thermal in nature. What should you do next to mitigate the issue?
Install a new thermal management system for the central processing unit.
Increase the size of the hard disk to provide more storage for user files.
Update the operating system to the latest version to ensure all software is up-to-date.
Install additional case fans to improve overall airflow within the chassis.
Sudden power-offs under heavy load are a classic symptom of the CPU reaching its thermal shutdown threshold. Replacing the existing heat-sink and fan assembly (or installing a higher-capacity cooler) directly addresses the root cause by improving heat dissipation. Adding case fans can help overall airflow, but it may not solve a CPU-specific thermal failure. Increasing disk capacity or updating the operating system does nothing to correct inadequate CPU cooling.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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