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CompTIA A+ 220-1101
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CompTIA A+ 220-1101 Practice Question

A user reports that a printer is producing documents with text that is unreadable and seems random or mixed up. What is the most likely cause of this issue?

Paper jams
Low toner or ink levels
Misaligned paper feed
An incorrect or outdated printer driver

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Answer Description

Garbled print output is typically due to a communication problem between the computer and the printer. It can be caused by an incorrect driver, a corrupted file, or a faulty cable. Checking and updating the printer driver is often the first step in resolving these kinds of issues because drivers translate the computer's instructions into a format that the printer can understand. If the driver is incorrect or outdated, the instructions can become jumbled, leading to garbled prints. Other options listed are less likely to cause garbled print output but can be sources of other types of print defects.

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CompTIA A+ 220-1101

Hardware and Network Troubleshooting

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