Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

A user reports a noticeable grinding noise coming from a PC even during light workloads. After removing the case cover, the technician finds no visible damage or loose parts. According to CompTIA's troubleshooting methodology, what is the NEXT step the technician should take?

  • Run the system's built-in hardware diagnostics to isolate a failing component.

  • Research likely causes and solutions using vendor documentation or online knowledge bases.

  • Reset the motherboard BIOS/UEFI settings to factory defaults.

  • Replace the mechanical hard drive immediately, assuming it is causing the noise.

CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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