CompTIA A+ 220-1101 Practice Question

A user is experiencing intermittent connection problems with a recently installed application on their company-issued smartphone. The application is essential for work-related tasks and requires a constant internet connection to function properly. The IT department has ruled out issues with the application itself or the phone's hardware. Which of the following settings should the user check first to resolve the connectivity issue?

  • Ensure 'Mobile data' is enabled for the smartphone.

  • Turn on 'Near-field communication (NFC)' services.

  • Check that 'Mobile device management (MDM)' is configured properly.

  • Update the 'Preferred Roaming List (PRL)'.

CompTIA A+ 220-1101
Mobile Devices
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