Free CompTIA A+ 220-1101 Practice Question

A user is experiencing high latency when connected to the company's VoIP system. The issue persists even when the network is not being heavily used by other applications or services. What is the BEST initial step to troubleshoot this network issue?

  • Check and configure Quality of Service (QoS) settings on switches and routers.

  • Increase the bandwidth of the user's internet connection.

  • Completely redesign the network infrastructure to minimize bottlenecks.

  • Ensure the latest version of antivirus software is installed on the user's device.

This question's topic:
CompTIA A+ 220-1101 / 
Hardware and Network Troubleshooting
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